General “special events” include, but are not limited to, the following: Major conventions, Mardi Gras, Jazz Fest, Sugar Bowl, New Year’s, Christmas, Thanksgiving, Voodoo Festival, Essence Fest, Super Bowl, Final Four, University events (Homecoming, Graduation, Move-in dates, etc.), and for large group bookings.
Although “Special Event Rates,” as published on the website, only pertain to Mardi Gras and Jazz Fest dates, the 60-day cancellation policy is applicable to other event periods. Cancellations must be made 30 days prior to arrival (60 days for Special Event periods) or guests will risk forfeiture of deposits as well as remaining room balances. If cancellations are made after the 30-day or 60-day mark and we are able to rebook the room(s), the only penalty that would apply per room is a $25 credit card processing fee. All other monies would be refunded. There are no refunds for “no-shows” or changes in arrival/departure, unless we can rebook the room(s).